Frequently Asked Questions​

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Know your budget

Dedicate time to researching what’s out there and the average price of similar items.

Ask questions

When first contacting the seller, don’t be afraid to ask a lot of questions:

  • How long have you had the item for?
  • Has the item had any faults you should be aware of?
  • Where was the item bought? Ideally the seller or the previous owner bought the item new.
  • Ask if there are any receipts or warranties.

Be a time saver

It’s great to shop around to see what’s available in the community, just be respectful of other people’s time. 

Negotiate fairly

Do your research and negotiate on a price you think is fair – not an unrealistic amount.

Show up on time

If you’ve set a time to meet a seller, stick to the plan and show up on time. If you can’t make it, these things happen, just let the person know as soon as you can so they’re not left waiting.

Be descriptive

Describe the product you're selling, including its features, a brief history and reasons for selling the item. The more information you provide, the more likely you are to make a sale at the price you're looking for.

Make your Ad visual

You will have more success with potential buyers if they can visualise the item you are selling, so it is very beneficial to include a range of images.

Be honest

Be upfront, honest and accurate when listing an item – it’s good for you and our community. Don't oversell the product or fail to acknowledge any key flaws.

Be responsive

If you’re going to be unreachable for an extended period, simply pause your listing so you don’t keep people hanging. There will be plenty more buyers when you return.

Show up on time

If you’ve set a time to meet a buyer, stick to the plan and show up on time. If you can’t make it, these things happen, just let the person know as soon as you can so they’re not left waiting.